Privacy Policy

How we handle your information and respect your privacy

Last Updated: January 2024

Introduction

Look, we get it - privacy policies can be a real slog to read through. But here's the thing: we actually care about your privacy, and we're gonna be straight with you about what we do with your information.

At Blazorin Quinthalix Architecture, we've been designing spaces in Toronto since day one with precision and respect. That same respect extends to how we handle your personal data. Whether you're reaching out for a consultation, browsing our portfolio, or just curious about sustainable design, we want you to know exactly what happens with your info.

This policy covers our website and any interactions you have with our studio. We're based in Canada, so we follow all applicable Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).

Information We Collect

We only collect what we actually need to serve you better. Here's what that typically includes:

Contact Information

When you reach out to us or fill out a form on our site, we'll collect things like:

  • Your name and email address
  • Phone number (if you provide it)
  • Mailing address (particularly for project consultations)
  • Company name or organization (if relevant)
Project Information

If you're inquiring about our services, we might collect:

  • Details about your project scope and timeline
  • Budget considerations
  • Property location and specifications
  • Design preferences and requirements
  • Photos or documents you share with us
Technical Data

Like most websites, we automatically collect some technical stuff:

  • IP address and browser type
  • Device information and operating system
  • Pages you visit and how long you stay
  • Referring website or source
  • Date and time stamps of your visit

How We Use Your Data

We're not in the business of hoarding data - we use what you give us for pretty straightforward reasons:

Communication

Responding to your inquiries, sending project updates, and keeping you in the loop about your consultation or design work.

Service Delivery

Actually doing the work you've hired us for - architectural design, planning, consulting, and all that good stuff.

Site Improvement

Understanding how people use our website so we can make it better and more useful for everyone.

Legal Compliance

Meeting our legal obligations, protecting our rights, and maintaining proper business records as required by Canadian law.

We'll occasionally send out newsletters or updates about our work, but only if you've opted in. You can unsubscribe anytime - no hard feelings.

Data Sharing & Disclosure

We're not gonna sell your info to random third parties - that's just not how we roll. But there are a few situations where we might need to share your data:

Service Providers

Sometimes we work with trusted partners who help us run our business - think web hosting, email services, project management tools, or cloud storage. These folks only get access to what they need to do their job, and they're bound by confidentiality agreements.

Professional Collaborators

Architecture isn't a solo gig. We might share relevant project info with engineers, contractors, consultants, or other professionals who are part of your project team. This is essential for delivering quality work.

Legal Requirements

If we're legally required to disclose information (like through a court order or regulatory request), we'll do what the law requires. We'll also protect our rights if there's a legal dispute.

Business Transfers

In the unlikely event that we're acquired or merge with another firm, your information might be transferred as part of that transaction. We'd make sure any new owner respects this privacy policy.

Cookies & Tracking Technologies

Yeah, we use cookies - but not the chocolate chip kind. These are small files that help our website work better and remember your preferences.

Cookie Type Purpose Duration
Essential Cookies These keep the site functional - navigation, form submissions, security stuff. You can't really opt out of these. Session
Analytics Cookies Help us understand how visitors use our site so we can improve it. We use this to see which portfolio projects get the most attention, for example. Up to 2 years
Preference Cookies Remember your choices and settings to give you a more personalized experience next time you visit. Up to 1 year

You can manage cookies through your browser settings. Just know that blocking certain cookies might affect how the site works for you.

Your Privacy Rights

This is your data, and you've got rights. Here's what you can do:

Access Your Data

Request a copy of the personal information we hold about you. We'll get it to you in a reasonable format.

Correct Information

If something's wrong or outdated, let us know and we'll fix it right away.

Delete Your Data

Ask us to delete your personal information, subject to legal requirements for record-keeping.

Withdraw Consent

Change your mind about marketing emails or other opt-in stuff anytime.

Object to Processing

In certain situations, you can object to how we're using your information.

Data Portability

Get your data in a format that you can transfer to another service provider.

To exercise any of these rights: Just shoot us an email at info@blazorinquinthalix.info or give us a call at (416) 782-5491. We'll respond within 30 days, usually faster.

Data Security

We take security seriously. Our approach includes:

  • Encryption: We use SSL/TLS encryption for data transmission on our website. That little padlock in your browser? That's doing its job.
  • Access Controls: Only team members who actually need access to your information get it. We use strong passwords and multi-factor authentication.
  • Secure Storage: Your data is stored on secure servers with regular backups. We work with reputable hosting providers who maintain high security standards.
  • Regular Updates: We keep our systems and software up-to-date with the latest security patches.
  • Employee Training: Our team knows how to handle sensitive information properly.

That said, no system is 100% bulletproof. We do our best to protect your data, but we can't guarantee absolute security. If you notice anything suspicious, let us know immediately.

Data Retention

We don't keep your information forever - just as long as we need it:

Active Projects: We'll keep your data throughout the project duration and for a reasonable period afterward for warranty and liability purposes.

Inquiries: If you reach out but don't move forward with a project, we'll typically keep your info for about a year in case you change your mind.

Legal Requirements: Some records need to be kept longer for tax, legal, or regulatory reasons - usually 7 years in Canada.

Marketing: If you're on our mailing list, we'll keep your contact info until you unsubscribe.

International Considerations

We're based in Toronto, Ontario, and primarily serve clients in Canada. However, our website's accessible globally, and we occasionally work with international clients.

If you're outside Canada, please be aware that your information will be transferred to and processed in Canada, where data protection laws might differ from your country. By using our website or services, you're consenting to this transfer.

We'll still treat your information with the same level of care regardless of where you're located.

Children's Privacy

Our services aren't directed at anyone under 18, and we don't knowingly collect information from kids. If you're a parent and think your child has provided us with personal information, please contact us and we'll delete it promptly.

Changes to This Policy

Things change, and sometimes we'll need to update this privacy policy. When we do, we'll:

  • Update the "Last Updated" date at the top
  • Post the new policy on this page
  • Notify you via email if the changes are significant (if we have your email)

We'd recommend checking back here occasionally to stay informed. Continuing to use our services after changes means you're cool with the updated policy.

Questions or Concerns?

Look, we know privacy policies can raise questions. If anything's unclear or you've got concerns about how we handle your information, we're here to talk.

Get In Touch
Email Us

info@blazorinquinthalix.info

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